(i) Refund requests on same day as date of health checkup an
(ii) Refund requests before health checkup date on which it has to be availed. Below are guidelines for cancellation:
Once patient starts with the billing at Nephro Care India Ltd, any request for refund shall not be granted
Any Cancellation request should be submitted by an email to support@nephrocareindia.com at least 12hrs before health check appointment
The hospital shall not be responsible in case communication is not received by the customer due to incomplete address[AK1] given by the individual
In case of refund[AK2] , 3% processing charges will be lieved on price which is to be refunded
The stated amount due for refund shall be processed within 7 business days from the date of the cancellation, subject to all terms and conditions. Refund will be made through NEFT irrespective of mode payment by patient.
The above-mentioned cancellation process and refund processing time may vary under special circumstances (such as holidays, strikes, bank delays etc) and AHLL cannot be held liable for the delay
